Refund policy
Last Updated: August 4, 2026
Thank you for shopping at Pheonix Art’s Corp!
The products are made print-on-demand. This means each item is created after you place your order.
30-Day Return Window
You may return eligible items within 30 days of the delivery date.
What You Can Return
- Prints and home decor
- T-shirts and other apparel
- Other standard print-on-demand products
(You may return these for any reason, as long as they meet the condition rules below.)
What You Cannot Return
- Custom or commissioned artwork
- Digital downloads
- Items returned more than 30 days after delivery
- Items that are used, worn, washed, damaged by you, or missing original packaging/tags
How Returns Work (Follow These Steps)
- Email me first at eweber140@gmail.com. Include your order number and the reason for the return. Do not ship anything until we reply and approve the return.
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Ship the item back only after we approve it.
- You pay the return shipping cost (unless the item arrived damaged or defective).
- Pack the item carefully in its original packaging.
- I inspect the item when it arrives. If everything is in order, we issue a full refund to your original payment method within 5–14 business days. Original shipping charges are never refunded.